Metrics, Metrics and More Metrics ....
Web-based solutions that give you what you need at your fingertips.
There are a host of suppliers that provide Fulfillment Services or Print on Demand Solutions but at FSA, we know what you really need to manage and control a program is Metrics. That is why we have a team of web developers on staff – who can create custom web tools to help you build a central repository for all information pertaining to your program, creating a history of activity that can measure print volumes, sales by dealer, branch performance, usage by collateral item....and more.
FSA has developed and continues to maintain over 40 custom web based solutions that track all activity on a variety of communication programs.
Whether it be an electronic Marketing Store for branches, retailers or brokers to customize and order head office approved print material; a digital asset library of logos, business card and letterhead layouts; a media booking system to manage multiple channels for your ad program or a PDF library of customer invoices so your front line customer service can provide fast, accurate information to your end user – FSA’s team of web developers can create a custom solution that gives you the metrics you need to manage and grow your business.
Print on Demand/Fulfillment Web Solutions
From golf balls to customized digitally printed brochures – your users (branches/retailers) will be able to order product when they need it. For stocked items, FSA can offer pick and pack services with shopping cart applications, payment processing and shipment tracking. For print on demand services, FSA can help you create the business rules that will empower the branches/retailers to manage their own marketing and collateral material needs without ever having to call head office. Templates are set that easily showcase a selection of offers and marketing messages that are pre-approved by head office. Users can customize, preview and order the marketing piece they are looking for in real time – online. Functionality can be added to upload mail files or images. FSA will print on site using the latest Variable Digital Print Technology. Branches can check on the status of their order and track their shipment 24/7.
Metrics is the key. Super Users at head office can log on and have access to the reporting they need to control, support and manage their users. They can access usage reports by item number, by branch or retail outlet, by region, by date range, etc. All this information allows head office to plan better – identify what items are moving quickly, what stocked items should be printed in higher quantities to save on costs, what marketing materials are in high demand and how they can plan best for future needs.
Need a secure consumer fulfillment solution with shopping cart and payment processing requirements? FSA will build a custom website using your corporate branding requirements, that has a fully integrated look and feel with your company website. Your customer will never know that the backend fulfillment is being handled by a professional fulfillment company that supports your organization with call centre and email customer service, inventory management and pick and pack and shipping options that allow them to choose the timing and price they want for shipping of their product.
It is one thing to print and mail or pick and pack or store your digital materials....but at FSA we know what you really need is METRICS – you need shipping and mail dates, tracking numbers, current inventory levels, usage by branch and by item, aggregate numbers for budgeting and more. The FSA Web Team can give you the details you need to make your program a success.